- Families of 5 or more pay for the oldest 4 family member passes, and the remaining passes are free*.
- A family consists of parents and/or children 18 and under living at home. Young adults and students 19 and over must apply individually.
- These prices do not include HST (12%).
- All rates are quoted in Canadian Dollars.
- Rates are quoted per person
- Rates are subject to change
*ALL FREE passes are subject to a $20 processing fee.
- Season passes remain the property of Big
White Ski Resort Ltd. and Silver Star Mountain Resort Ltd. and may be revoked
for misuse or violation of the ‘Alpine Responsibility Code’. Use of this pass
by anyone other than the registered passholder, or alterations to the season
pass will result in cancellation of that pass.
- Season passes are non-refundable and
non-transferable. We may request identification to verify its validity.
- The ‘Refundable Pass Option’ is only
available when purchased concurrently with your season pass.
- Full-Time students over 18 years must be
enrolled in three or more classes at a school within Canada or the US at the
time of purchase. We require proof (receipt) of registration. Students are
excluded from the family count and must apply individually. Students cannot
apply online.
- We require new pass holders to show proof
of age and address when picking up their passes, even if part of an existing
family.
- All age category cut-off dates are as of
the date of purchase. Those turning 65 after the date of purchase but before
December 31st. can purchase a Senior Pass.
- Personal information you provide on this form is collected for the purpose of processing your season's pass application, delivering information and materials related to your season's pass purchase and for other promotional purposes, and for contact purposes in case of emergency. This information is collected for our internal use and will not be disclosed except as may be permitted or required by law. You may learn more about our organization’s Personal Information Protection Policy at www.bigwhite.com or www.skisilverstar.com, or by contacting our Personal Information Administrator at (250)765-3101.
Refundable Pass Options
The refundable pass option provides you the assurance of a partial refund as outlined below.
- Without purchasing the refundable pass option, passes are non-refundable under any circumstances.
- The price of the refundable option is $25 for individual pass holders or $75 for a family. The refund option fee is non-refundable under any circumstances.
- The refundable pass option is only available when purchased concurrently with your seasons pass.
- Big White/Silver Star will refund the cost of the seasons pass if you suffer an injury or sickness which prevents your participation in skiing or snowboarding.
- Big White/Silver Star will refund the cost of the Seasons Pass if your employer transfers you, making it necessary to move your residence outside a 200km/125mi radius form the resort, provided that the date of transfer is at least 45 days after the purchase of the seasons pass. (Okanagan residents only)
- If your parent, spouse, or child is also a refundable pass holder and chooses to cease participation due to injury or sickness, he or she is entitled to a refund. The refund is limited to one additional claimant.
- The refund option does not cover: non-participation caused by or contributed to by intentional self-injury; non-participation due to emotional disorders or pre-existing conditions unless you are hospitalized; non-participation due to normal pregnancy; or any injury or sickness that does not prevent the participation of skiing.
- If you need to request a refund, we must receive your written request within 15 days of non-participation. We will not accept refund requests after April 1st.
- When presenting your claim, please provide a covering letter of explanation, your seasons pass, and a medical certificate providing the date of the first medical treatment and prognosis, stating that you are unable to ski, and the length of time the illness or injury will prevent participation. In the event of job relocation, include a letter from your employer within 15 days of notification, stating the location, date and length of relocation.
- All refunds subject to Big White Resort Ltd. and/or Silver Star Ski Resort Ltd.’s discretion and approval.
Season Pass Refund Schedule
| |
Number of days season pass has been used |
| From opening day |
No uses |
1-4 uses |
5-9 uses |
10 plus |
| 30 days into ski season |
100% |
100% (less a $50 admin fee) |
50% |
no refund |
| 31-60 days |
70% |
70% |
35% |
no refund |
| 61-90 days |
40% |
40% |
20% |
no refund |
| 90+ days |
No refund |
No refund |
No refund |
no refund |
Only Takes 2
Add the dual mountain option to your pass and you'll have paid it off by your second visit to the other resort.
We're Listening To You!
Want more winter fun? You can add unlimited tubing and skating to your season pass for as low as $99 for adults and $79 for kids. Don't forget to pack your puck and hockey sticks, and be sure to dress warm.
Families Save!
Families of 5 or more pay for the oldest 4 family member passes, and the remaining passes are free*. Other savings exclusive to pass holders include:
- 25% discount on tubing tickets.
- 15% discount on private and group lessons.
- 15% discount at Ski Dazzle retail outlet (10% on new hard goods).
- 15% discount at our rental and Double Diamond repair shop.
- 15% discount at The Goody Box on gifts, toys and souvenirs.
New Discounts for Dual Mountain & Silver Star Season Pass Holders
• Two 25% off day lift tickets.
• 10% off at all resort owned restaurants.
• 10% off rentals (one rental discount per pass holder).
• Alpine pass holders receive 15% off Nordic day tickets.
• Free night skiing.
• Accommodation specials.
Contact Us In Person
Kelowna - Big White Office - 1894 Ambrosi Road - Mon-Fri 8 a.m. to 4:30 p.m. or on weekends from 9 a.m. to 5 p.m.
Silver Star from 10 a.m. to 6 p.m., seven days a week between April 16 to 30.
Phone
Vernon - 250.558.6023
Kelowna - 250.491.6262 or 1-888-663-6882
Fax
Vernon - 250.542.1236
Kelowna - 250.491.6158
You will have to sign the waiver in person so you can pick up the pass.*If you're having problems downloading the application form make sure you have the ww.adobe.com/products/acrobat/readstep2_allversions.html" target="_blank">latest version of Acrobat.
Release of Liability
All pass holders must sign and initial a release of liability document without changing or deleting any part of the agreement, which waives certain legal rights, including the right to sue Big White Ski Resort Ltd. and/or Silver Star Ski Resort Ltd. Children under 19 must have a parent or legal guardian sign on their behalf. Only the original Release of Liability agreement is accepted.
Please Note:
- A family consists of parents and/or children 18 and under living at home. Young adults and students 19 and over must apply individually.
- Family members who qualify as students are excluded from the family count and must apply individually.
- These prices do not include HST (12%).
- All rates are quoted in Canadian Dollars.
- Rates are quoted per person.
- Rates are subject to change.
*ALL FREE passes are subject to a $20 processing fee.
Pass holder reciprocal deals
Are you a season pass holder at another resort and looking to come to Silver Star for your next vacation?
Good news if you answered yes to the above question as you qualify for some great deals! Silver Star Mountain Resort has set-up reciprocal deals with various resorts throughout BC, AB and the Pacific Northwest, getting you up to a 25% discount off your single day lift tickets.
- APEX MOUNTAIN RESORT
- BIG WHITE SKI RESORT (Kelowna, BC)
- CANADA OLYMPIC PARK (Calgary, AB)
- CASTLE MOUNTAIN (Pincher Creek, AB)
- CRYSTAL MOUNTAIN (Westbank, BC)
- CYPRESS BOWL (West Vancouver, BC)
- FAIRMONT HOT SPRINGS (Fairmont Hot Springs, BC)
- GROUSE MOUNTAIN (North Vancouver, BC)
- HARPER MOUNTAIN (Kamloops, BC)
- HEMLOCK VALLEY SKI RESORT (Fraser Valley, BC)
- HIDDEN VALLEY (Medicine Hat, AB)
- HUDSON BAY MOUNTAIN (Smithers, BC)
- KICKING HORSE MOUNTAIN (Golden, BC)
- MISSION RIDGE (Wenatchee, WA)
- MT CAIN (Port McNeill, BC)
- MT SEYMOUR (North Vancouver, BC)
- MT TIMOTHY (100 Mile House, BC)
- PANORAMA (Invermere, BC)
- PHOENIX MOUNTAIN (Grand Forks, BC)
- PURDEN SKI VILLAGE (Prince George,BC)
- REVELSTOKE MOUNTAIN RESORT (Revelstoke, BC)
- RED MOUNTAIN (Rossland, BC)
- SCHWEITZER (Idaho)
- SHAMES MOUNTAIN (Terrace, BC)
- SILVER MOUNTAIN, (Kellogg, ID)
- SNOW VALLEY (Edmonton, AB)
- SUN PEAKS RESORT (Kamloops, BC)
- SUMMIT LAKE RESORT (Nakusp, BC)
- WHITE PASS (Naches, WA)
Season pass holders with unrestricted season passes from the above mountains will receive 25% off their single day lift ticket. This does not apply to multi day lift tickets.
Staff from these mountains may receive an additional discount and should check with their Human Resources Department before visiting Silver Star. Please note that a letter from the management of your resort may be required.
Season pass holders from these mountains may also receive a 10% discount on accommodation when booking through our Central Reservations Department. Some restrictions apply. For full details and to find out if you are eligible for this discount, please contact Silver Star Central Reservations at 1-800-663-4431 or info@skisilverstar.com
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