Now closed

SilverStar Mountain Resort is now CLOSED for the 2020/21 winter season, including all mountain access as well as our nordic network.

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Careers Hotel - House Keeping Supervisor Summer

The role of the Housekeeping supervisor is to ensure the efficient and effective overall running of the housekeeping department. They are to assist the housekeeping staff and provide training where applicable and ensure the comfort of guests in our hotels, and lodges by ensuring that guest rooms and public areas are clean and properly presented.  The supervisor must promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.

Responsibilities:

  • Assist in the hiring and training of housekeeping staff
  • Supervise housekeeping, laundry, and common area staff while they are performing their duties
  • Set up all supply and laundry rooms and maintain stock level
  • Ensure all common areas are hazard free and cleaned regularly
  • Have a clear understanding of all unit types in the building and understand all amenities
  • Ensure they have a sound understanding of operating instructions for amenities in all guest rooms Eg: Fireplace, windows, heater etc
  • Basic understanding of front desk duties and how the hotel operates
  • Conduct daily morning meetings with housekeeping staff and organize staff daily duties
  • Have a clear understanding of the hotel reservation system
  • Provide assistance to housekeeping staff, front desk staff and Manager(s) where required
  • Inspect all guests rooms and prepare for arrival
  • Ensure security of guest rooms and privacy of guests
  • Ready, willing and able to take on additional tasks as requested by the Housekeeping Manager

Knowledge, Skills and Abilities:

  • Ensure they can provide accurate information of the mountain and village layout issues
  • Minimum 2 years’ experience in supervisory role
  • Have a clear understanding of all health and safety
  • Physical mobility and stamina required
  • Professional attitude is required
  • Excellent time management skills
  • Previous customer service experience may be required
  • Good communication skills are an asset
  • Good organizational skills
  • Valid clean driver license is an asset
  • Workplace Hazardous Materials Information System (WHMIS) is an asset

Hours:

  • Per week range between 32-40 F/T and 15-32 P/T and must be flexible

Possible Future Career Path:

  • Housekeeping Manager
  • Property Management

How to Apply for a job:

To apply for this career opportunity, please click here.

By submitting an application you are attesting that the information given is accurate.

Due to the volume of applications we will only be contacting applicants that we feel are most compatible for this position.

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