Careers Hotel - Housekeeping Team Lead

Housekeeping room attendants provide for the comfort of guests in our hotels, and lodges by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.

Top five reasons to work as a Housekeeping Team Lead at SilverStar:

1. Flexibility: we will work with you to create a schedule the works for both the employee and SilverStar.

2. Growth: the opportunity to expand your skills and knowledge through training and development.

3. Safety: this has always been our top priority for both our employees and guests. Since the Pandemic we have updated our policies. Please check our Covid Health and Safety commitment link here

4. Benefits: Bonus Opportunity

5. Networking: Building friendships that will last a lifetime

Responsibilities:

  • Stock and sort supplies
  • Assist in the hiring and training of housekeeping staff
  • Supervise housekeeping and laundry staff while they are performing their duties
  • Basic understanding of front desk duties and how the hotel operates
  • Conduct daily morning meetings with housekeeping staff and organize staff daily duties
  • Perform rotation cleaning duties (e.g. steam clean carpets) as required
  • Provide assistance to front desk staff and Hotel Manager where required
  • Inform the supervisor or manager to any maintenance issues found in guest rooms or common areas
  • Inform the supervisor or manager if there are any missing items from guest rooms
  • Vacuum, clean, dust and polish guest rooms
  • Make beds, change sheets, remove and replace used towels and toiletries
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Attend SSMR volunteer functions within the community

Knowledge, Skills and Abilities:

  • Physical mobility and stamina required
  • Ability to follow instruction
  • Detail-oriented
  • Previous experience in a team leader / supervisory role is an asset
  • Professional attitude is required
  • Ability to work independently
  • Excellent time management skills
  • Bondable is generally required
  • Previous customer service experience may be required
  • Good communication skills are an asset
  • Must be able to multi task
  • Good organizational skills
  • Workplace Hazardous Materials Information System (WHMIS) is an asset
  • Criminal Record Check (current within 3 months of employment start date)

Hours:

Per week range between 20-40 F/T. Hours range from 8am to 4.30pm

Possible Future Career Path:

  • Housekeeping Supervisor
  • Housekeeping Manager
  • Property Management

 

As our recruitment video says “Not your ordinary 9 to 5”. We look for applicants that share in our passion for the outdoors and will embrace all that SilverStar has to offer. SilverStar is part of the POWDR Group. POWDR is an Adventure Lifestyle Company® that is locally-focused and delivers soulful experiences because that’s what matters to our guests and communities. At SilverStar, we intend to Play Forever. We believe there is nothing better for the soul than to live a balanced life full of adventure, and we believe those in the future should have the same opportunities we have today. To make this happen, SilverStar is committed to doing all we can to protect the environment and enable participation in adventure.

If you care about the environment and are looking for a memorable, fun role that enhances people’s lives whilst having fun SilverStar is the place to be.

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Due to the volume of applications we will only be contacting applicants that we feel are most compatible for this position.

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