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Careers Rental - Supervisor

The rental supervisor must be knowledgeable about ski, snowboard, nordic, snowshoe and fat bike rental products & services to be able to assist customers with finding and fitting appropriate equipment. This is an important role in ensuring exceptional guests' experiences, so they return again and again.

Top four reasons to work as a Rental Supervisor at SilverStar:

1. Flexibility: we will work with you to create a schedule the works for both the employee and SilverStar.

2. Growth: the opportunity to expand your skills and knowledge through training and development.

3. Safety: this has always been our top priority for both our employees and guests. Since the Pandemic we have updated our policies. Please check our Covid Health and Safety commitment link here

4. Benefit: Access to try new equipment (even before they are released to the public)


  • Must have the ability to manage a heavy workload
  • Be a motivator to staff
  • Must be able to manage the expectations of guests accordingly
  • Train staff in the rentals department as required
  • Work in the rentals shop on a daily basis, leading by example
  • Be responsible for opening and closing the rentals shop on a roster basis
  • Generate sales through personalized service and strong product knowledge
  • Proper delivery of release of liability waiver and rental agreement
  • All cash handling duties – Opening, balancing, coin orders and closing
  • Ensure that the appropriate rental equipment is returned and checked for damage
  • Maintain cleanliness of the shop and proper storage of all equipment
  • Sizing and fitting of appropriate equipment for each customer
  • Perform pre and post-rental ski and snowboard inspections to ensure safety and guest satisfaction
  • Washing rental equipment to maintain professional and high-quality standards
  • Provide resort information to the guests
  • Recommend resort products and services that drive sales and create customers for life

Knowledge, Skills and Abilities:

  • Familiarity with skis, snowboards and related equipment
  • Previous cash handling experience an asset
  • Previous supervisory experience an asset
  • Be a leading member in a strong, happy and motivated team
  • Strong Communication Skills at all levels
  • Must have an outgoing, friendly personality and positive attitude
  • Must be able to deal with people of various ages with animation and with patience
  • Professional Appearance


Per week range between 30-40 F/T

Overtime as required

Possible Future Career Path:

  • Rental Manager


As our recruitment video says “Not your ordinary 9 to 5”. We look for applicants that share in our passion for the outdoors and will embrace all that SilverStar has to offer. SilverStar is part of the POWDR Group. POWDR is an Adventure Lifestyle Company® that is locally-focused and delivers soulful experiences because that’s what matters to our guests and communities. At SilverStar, we intend to Play Forever. We believe there is nothing better for the soul than to live a balanced life full of adventure, and we believe those in the future should have the same opportunities we have today. To make this happen, SilverStar is committed to doing all we can to protect the environment and enable participation in adventure.

If you care about the environment and are looking for a memorable, fun role that enhances people’s lives whilst having fun SilverStar is the place to be.

How to Apply for a job:

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By submitting an application you are attesting that the information given is accurate.

Due to the volume of applications we will only be contacting applicants that we feel are most compatible for this position.

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